We begin by assessing the problem behaviours that the dog is showing. We do this through observation of the dog themselves, their guardian's descriptions of the events that have lead them to contacting us, as well as recordings of the family home, or local environment including areas where the behaviour has taken place. We do not need to see the problem behaviours themselves, especially if this involves putting the dog and/or their guardian into a stressful situation that involve risk. We also ask lots of questions, to assess the situation in as much detail as we can, some of our questions may seen irrelevant, but all build up into the bigger picture!
We do not judge, or apportion blame. We understand that when people visit us for consultations, they may be feeling upset and vulnerable. We are kind, empathetic, and we look forward to future behavioural change, rather than back at what 'went wrong'. Understanding why behaviours have developed is important, but from a purely factual perspective. Supporting you and your dog, so that you both feel empowered and able to create change is our priority.
During the consultation, we will discuss the reasons for your dogs behaviour, as well as the management and training needed to keep everyone happy and safe. We will look at the problem from your dog's perspective, in order for you to understand their emotional needs, and why they are doing, what they are doing. We may introduce some practical training, but this is usually reserved for the follow up session. We will book this additional session at the end of the consultation.
After the consultation, we send a report withing 7 days, including notes and information relevant to the dog's behaviour.
All of our behavioural consultations take place at our training barn near Newtown.
Our consultations can be booked online through the link below. Upon booking, you will be asked to complete an questionnaire about your dog. The behavioural consultations will usually take a couple of hours. Email and phone support are available throughout the treatment plan.
Before treatment can begin, you will be asked to visit your vet to obtain a signed referral form. We will supply this for you also. We ask for a veterinary referral because just as in humans, physical conditions can cause behaviour changes and pain has been associated with a variety of behavioural concerns.